Privacy Policy

1. Introduction

Welcome to AuthPlat ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using AuthPlat, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (bio, avatar, preferences)
• Payment and billing information
• Communication data (messages, feedback, support requests)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Log data (access times, error logs)

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you connect your accounts)
• Payment processors
• Analytics providers
• Marketing partners

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending administrative information, updates, and security alerts
• Responding to your comments, questions, and customer service requests
• Personalizing your experience and delivering targeted content
• Monitoring and analyzing usage trends and preferences
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations and enforcing our terms
• Sending marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

4.4 Protection of Rights

We may disclose information to protect and defend our rights, property, or safety, or that of our users or others.

4.5 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-out: Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at info@authplat.com or call our grievance number at +91 98214 40733. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Types of cookies we use:

• Essential Cookies: Necessary for the platform to function
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity for advertising purposes

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell your personal information.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal bases:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests pursued by us or a third party

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Refund Policy

If you purchase any paid service through AuthPlat, you may request a refund within 14 days of the original purchase date. To request a refund, contact us at info@authplat.com or call +91 98214 40733. Refunds are evaluated on a case-by-case basis and may be subject to verification and reasonable deductions for processing fees or third-party costs.